DIAGNOSTICS & ADVICE
In-depth analysis to perfect your methods and maximise your impact.
Our advice is grounded in evidence.
Thanks to the expertise of our sociologists, we are able to carry out quantitative and qualitative research on your organisation, using methods that range from documentary analysis to focus groups.
We’re practitioners – not just researchers. Importantly, our collective decades of experience as practitioners with diverse organisations in diverse contexts allow us convert this research into advice that is befitting of your organization and its context.
We include the right people in the processes. Our methodological protocol is based on a participatory architecture to integrate a maximum number of stakeholders from this stage. This means that the people most affected by an issue are involved in defining the problems, and therefore feel more compelled to support the solution that results.
This is adapted to your needs. In turn, that allows us to analyse, identify, order and prioritise the issues in order to prepare for the implementation of appropriate alternatives.
We will not disappear. We encourage check-ins with clients so that you can be see how the work is going.
Our three-stage process.
1. Setting a framework
The first stage of every diagnostic mission is to agree on a framework for the project. This means discussing with you to agree on:
No time-wasting. We know how to ask the right questions in the right way to make these conversations both efficient and productive.
2. ResearchText. Always participative.
As necessary, we also use other methods such as questionnaires. There is no one size fits all.
Topics we help clients with
Thanks to our diverse team of professionals, we can support you on a wide range of issues:
Between January and September 2021, we conducted an active reflection within this international solidarity NGO by executing a documentary analysis, five immersion observations, and 15 interviews with elected officials, administrators, volunteers and employees of the organisation. This, along with two collective intelligence workshops which we designed and facilitated, allowed us to prototype, test and adapt short, medium and long term recommendations with the group to renew communication and engagement strategies in order to attract, welcome and retain new volunteers in the organisation.
From this meticulous diagnostic, we drafted a qualitative research diagnostics (observations, cross interviews & documentary analysis) in the form of both a classic dissertation and an interactive and entertaining powerpoint - to be adaptable to different audiences. Following this, oral presentations of the results of the study and the proposed tools were made to the GA members and the funders, employees and volunteers.
The existing communication tools, the offer of engagement, the national and local political strategies and the organisational tensions were all analysed. We applied theoretical concepts like the domino effect to the organisation, demonstrating how they could mobilise their existing supporters to expand their community.
French Public Institution*
We executed a diagnostics and advice mission that was designed to help a prominent French public institution to achieve clarity on its raison d'être. To complement our own expertise, we worked with digital consultancy Toguna. This was a large-scale mission using a variety of methods, which bore excellent results in terms of recommendations and internal organisational clarity.
With this mission, we delivered both a training and a diagnostic of the needs and levers to reposition the association in its ecosystem and promote alliances and collaborations.
The main route to achieve this was our designing and facilitation of a series of workshops on how to use the principles of city-to-city mobilisation to:
(1) create links between member organisations and young leaders, and
(2) encourage the two groups to collaborate to launch impact projects.
Drop us a line.
Trainings and workshops
Generalisable and tailored trainings for your organisation.
sSupport and implementation of projects
Guided implementation of a methodological framework and rigorous and effective tools to reach your objectives.